TERMS OF USE – VISAETA.COM

Last updated: Sunday 08 June 2025

1. SITE PRESENTATION

The website www.visaeta.com (hereinafter "the Site") is published by:

Trade name: VISAETA

Legal form: SAS

Address: 69 rue d'Hauteville, 75010 Paris, France

Contact email: contact@visaeta.com

Publication manager: VISAETA

The Site's purpose is to provide assistance services for Electronic Travel Authorization (ETA) applications for the United Kingdom, acting as a private service provider not affiliated with the British government.

2. PURPOSE OF THE TERMS

These Terms of Use (ToU) are intended to define the terms of access and use of the services offered on the Site. Any use of the Site implies unreserved acceptance of these Terms.

3. SERVICE DESCRIPTION

VISAETA acts as a private service provider and offers an intermediation and administrative processing service consisting of completing and submitting an ETA (electronic travel authorization) application to the competent British authorities on behalf of the user.

The cost of the service is set at 24,80 euros, including administrative fees related to processing and managing the application.

The Site is in no way affiliated, associated or linked to the British government.

4. ACCESS AND USE CONDITIONS

The user undertakes to:

  • Provide accurate, complete and up-to-date information (passport, photo, personal information, etc.);
  • Use the service only for personal and legal purposes;
  • Not attempt to harm the security or integrity of the Site.

The user must be of legal age or have authorization from their legal representative to make an application.

5. PRICE AND PAYMENT TERMS

The service is billed 24,80 € including VAT. Payment can be made via carte bancaire, PayPal ou Apple Pay. Payments are secure and managed by specialized third-party providers (such as Stripe or PayPal).

6. NO RIGHT OF WITHDRAWAL & REFUND

In accordance with article L.221-28 of the Consumer Code, the right of withdrawal does not apply once the application has been processed, insofar as the service begins immediately after payment validation.

No refund or cancellation can be granted, even in case of ETA refusal by British authorities.

7. LIMITATION OF LIABILITY

VISAETA does not guarantee either the approval or the processing time of an ETA application. These decisions depend exclusively on UK authorities.

VISAETA cannot be held responsible in case of:

  • Refusal or delay in ETA issuance;
  • Errors attributable to incorrect information provided by the user;
  • Technical problems, bugs, or temporary unavailability of the Site.

8. INTELLECTUAL PROPERTY

All elements present on the Site (texts, images, logos, interface, etc.) are the exclusive property of VISAETA and are protected by French and international laws relating to intellectual property.

Any reproduction, copying or unauthorized use is strictly prohibited.

9. PERSONAL DATA & COOKIES

VISAETA collects and processes personal data necessary for providing its service (passport, contact details, etc.), in compliance with applicable regulations, particularly the General Data Protection Regulation (GDPR).

Cookies may be used to improve user experience and for statistical purposes.

Users have rights of access, rectification, opposition and deletion of their data, by writing to: contact@visaeta.com.

πŸ‘‰ A detailed privacy policy is available.

10. TERMS MODIFICATIONS

VISAETA reserves the right to modify these Terms at any time. Users will be informed of any updates via the Site. Continued use of the Site after modification constitutes acceptance of the new Terms.

11. APPLICABLE LAW AND COMPETENT JURISDICTION

These Terms are subject to French law. In case of dispute, the competent courts will be those within the jurisdiction of the Paris Court of Appeal.

12. CONTACT

For any questions or requests, the user can contact VISAETA at the following address:<br>πŸ“§ contact@visaeta.com